The Shape of the Vessel - How Teams Work Determine the Results

The Shape of the Vessel - How Teams Work Determine the Results

“We didn’t do anything wrong, but somehow, we lost,” says the CEO of Nokia, while crying during a press conference. A similar version of this comes up in many of the schools across the country when we talk about improving outcomes or transforming schools. “We didn’t do anything wrong (we did everything as planned), but somehow, we lost (we still didn’t improve achievement like we planned even with endless nights and weekends)”.

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Do We Need to Create More Soul (Cycle) in Our Work?

Do We Need to Create More Soul (Cycle) in Our Work?

In many ways I hate Soul Cycle but I’m also drawn to it. I hate it because it’s just a cycling class that is way more expensive than any other. But it also has some fascinating customer experiences that I’m drawn to.They perfected customer moments. If you aren’t familiar with the book Power of Moments by Chip Heath.

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The Key to Building Trust In Teams is Predictability

The Key to Building Trust In Teams is Predictability

We all are familiar with the Trust Fall -- the stereotypical team building activity where you fall backwards and another person catches you. The goal of this activity is to promote trust in the workplace; unfortunately, it doesn’t work. That is, although we almost always catch the falling teammate, the trust isn’t easily transferred to the world of work -- where the circumstances, the speed, and the definitions of roles and accountabilities -- are apt to be much different.

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Achieve Positive Teamwork with Just One Book

Achieve Positive Teamwork with Just One Book

As I was thinking about big mindset shifts, these advertisements caught my eye. The first one says “more scientists and educators smoke Kent”. The point here is that educated and smart people smoke this brand. The other advertisement says that there is “scientific evidence” that people who smoke Chesterfields saw “no adverse effects on the nose, throat and sinuses”. Yes, scientific evidence that this brand is safe.

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