The Key to Building Trust In Teams is Predictability

The Key to Building Trust In Teams is Predictability

We all are familiar with the Trust Fall -- the stereotypical team building activity where you fall backwards and another person catches you. The goal of this activity is to promote trust in the workplace; unfortunately, it doesn’t work. That is, although we almost always catch the falling teammate, the trust isn’t easily transferred to the world of work -- where the circumstances, the speed, and the definitions of roles and accountabilities -- are apt to be much different.

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