Do We Need to Create More Soul (Cycle) in Our Work?

Do We Need to Create More Soul (Cycle) in Our Work?

In many ways I hate Soul Cycle but I’m also drawn to it. I hate it because it’s just a cycling class that is way more expensive than any other. But it also has some fascinating customer experiences that I’m drawn to.They perfected customer moments. If you aren’t familiar with the book Power of Moments by Chip Heath.

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